An anonymous former Fisker owner shares their frustrating ordeal with the Fisker Ocean, detailing numerous issues encountered during ownership. Here’s their account:
Expectations and Initial Impressions
Having previously owned a Jaguar I-PACE, I was familiar with electric vehicles (EVs) but sought a change due to a lack of updates from Jaguar. The Fisker Ocean seemed promising with its affordability, sustainability focus, and partnership with Magna. Despite reservations about Tesla, I opted for the Fisker, hoping for a reliable alternative.
Early Signs of Trouble
After waiting on the Fisker waitlist for a year, I received the vehicle in October. Immediately, issues with the Advanced Driver-Assistant System (ADAS) surfaced, plaguing my daily drives. Despite numerous reports to Fisker, resolution was elusive, and the promised software updates failed to materialize.
Service Nightmares
Over six months, the car required four service visits, with obtaining assistance proving arduous. Communication with Fisker was challenging, and response times were inadequate. When faced with a dead vehicle, reaching customer service was a struggle, highlighting deficiencies in their support system.
Technical Glitches and Reliability Concerns
Technical glitches, such as a malfunctioning alarm system and faulty seat sensor, compounded my frustrations. The car’s key fob also posed issues, requiring frequent battery replacements. These reliability concerns undermined my confidence in the vehicle’s long-term viability.
Financial Loss and Disillusionment
The depreciating value of the Fisker Ocean prompted me to explore selling options. Despite significant financial losses, I opted to sell the car to mitigate further decline. The decision was driven by a lack of confidence in Fisker’s ability to rectify ongoing issues.
Company Response and Updates
Fisker’s response to customer concerns remains contentious. While the company claims to have addressed many issues with recent software updates, past experiences cast doubt on their efficacy. Issues with customer service and technical reliability persist, dampening enthusiasm for the brand.
Conclusion: A Cautionary Tale
My ownership experience with the Fisker Ocean was marred by constant setbacks and disappointments. While the promise of sustainable mobility initially attracted me, the reality fell short. As Fisker endeavors to improve its products and services, prospective buyers should approach with caution, considering the risks and uncertainties associated with ownership.
